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The Index · Work · Problem 0010

No AI-exposure offrampWorkers can't move out of the roles AI reaches first

We can now say with some precision which occupations generative AI reaches first, how that varies by country, and that the exposure falls hardest on clerical and administrative work done mostly by women. What does not exist is the other half: a route from an exposed role into an adjacent one that uses the same accumulated judgment. Retraining is too often offered as courses unrelated to what the person already knows how to do.

Inspired by reporting from International Labour Organization

Who lives with it
Clerical, administrative and business support workers · employers holding the institutional knowledge in those roles · public employment services
Why now
The ILO finds 29% of female-dominated occupations carry exposure to generative AI against 16% of male-dominated ones, with exposure reaching around 41% of jobs in high-income countries versus 11% in low-income ones, and women more exposed than men in 88% of the countries analysed.
Why it matters
The measurement is done and the response is missing, which is an unusually clear place to build. Mapping what an exposed role actually contains onto roles needing those same capabilities is a matching problem, and matching problems are tractable.
From public reporting
Framed from public reporting. Here is what it was drawn from, so the framing can be checked against it:

Ainna frames what it reads; it does not report. Nothing on the Index comes from a user, and what you bring to Ainna is never published.

More on the Index

Three more worth solving.

Work

Local hiring mismatchSmall employers and local jobseekers can't find each other

A small business with roles to fill competes on the same job boards as employers with recruitment teams, brand recognition and budget, and loses. Meanwhile capable people a few streets away never see the role, or see it and do not recognise themselves in the wording. Both sides are present, willing and unable to locate one another.

For whomOwners of trades, care and hospitality businesses · local jobseekers and career changers · the boards that serve neither well
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Framed by Ainna editorial

Food

Unmeasured supply lossGrowers and buyers can't see the food lost between them

Loss happens at the handovers: field to packer, packer to distributor, distributor to shelf. Every party measures only its own side of each one. So each set of numbers looks defensible while the total is enormous, and the interventions that would work are precisely the ones nobody can see, because they sit between two businesses rather than inside one.

For whomGrowers and packers · distributors and independent retailers · redistribution charities working the same corridors
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Inspired by reporting from Food and Agriculture Organization of the United Nations

Health

Uncoordinated family careFamilies coordinate elder care in a group chat

Caring for an ageing parent means medications, appointments, home visits, bills and forms, shared between siblings in different cities and often different countries. It runs on a group chat, a shared folder and whoever remembers. Things fall through, one person quietly carries most of it, and the professionals involved each see a fragment of a picture nobody holds whole.

For whomAdult children caring for parents · home-care workers · family doctors seeing only their slice
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Framed by Ainna editorial

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