Unverified accessibility claims: Disabled travellers can't tell what is really accessible
"Accessible" on a listing might mean a ramp, or one step, or a lift that has been broken for a month, or a toilet being used as a storeroom. The most reliable account usually comes from another disabled person who has actually been there. That knowledge exists in enormous quantity, scattered across forums, group chats and reviews, and the maps and guides that gather it cover only part of it, each in its own terms, so it is rarely there to check before leaving the house.
Framed by Ainna's innovation team
Who lives with it
Wheelchair users and people with limited mobility · blind, deaf and neurodivergent travellers and people with hidden disabilities · carers planning a trip · venues that are accessible and cannot prove it
Why now
Accessibility information is still largely self-declared by the venue, with no shared definition of what the word covers and little route for correction when it is wrong.
Why it matters
A sharply defined information gap with a motivated community already producing the data for free. Structure is most of the product, and the people who need it are the people best placed to build it.
On the Index
Framed by Ainna's innovation team from a condition most readers will recognise, so no source is claimed, and published in Edition 1. How Problem Radar works
Work it through with Ainna and it is packaged as finished documents: a problem framing document and deck, a pitch deck, a PRD and more. See the document examples
Take it to a hackathon
Use it as a challenge statement: copy it as a brief with who it affects, why now and the evidence to start from, ready for your event page. More hackathon problem statements on the Index.
Cite it
“Disabled travellers can't tell what is really accessible.” Ainna Problem Radar, problem 0021, 21 September 2026. https://ainna.ai/problems/disabled-travellers-cannot-tell-what-is-accessible
Problem Radar listens to public reporting, from institutions, research and the press, for problems worth solving, and frames each one to the same standard; Ainna's innovation team chooses and edits every problem before it goes on the Index. Every problem says where it came from, so the framing can be checked. Nothing on the Index comes from a user, and what you bring to Ainna is never published. How Problem Radar works.
Dublin has many homes approved for development, but too many never make it from planning permission to construction. Projects can get stuck because of funding, costs, infrastructure, planning or construction capacity, while people continue to struggle to find homes they can afford. The result is a gap between homes that exist on paper and homes that people can actually live in.
For whomPeople looking to rent or buy in Dublin · young people and families trying to find a home · builders and developers with approved projects · employers trying to attract people who can afford to live in Dublin · public bodies responsible for housing and infrastructure
Utilities meter at the treatment works and at the customer's tap, and only coarsely in between: a district meter can say how much went missing across a whole area, not where. So loss is known as a percentage far more often than as a place, the response is scheduled rather than targeted (mains replaced by age, not by evidence), and too many leaks are found only when the road subsides or somebody rings.
Local government publishes its decisions (planning, licensing, budgets, minutes) and publishing is where the obligation stops. They arrive as scanned documents with inconsistent names, in systems searchable only if you already know what you are looking for. A decision that changes a street is technically public and practically private.
Framed by Ainna editorial
Framed 21 Sep · Notable (Ainna's editorial grade)
For whomResidents and neighbourhood groups · local reporters · small developers and community organisations
