Frequently Asked Questions

Ainna is the AI product strategy platform built for product managers, founders, and business professionals. It guides you through structured strategic analysis of product opportunities — from initial idea framing through opportunity assessment, competitive analysis, market sizing, persona development, and stakeholder-ready documentation.

Think of it as your strategic thought partner: bringing the clarity of an experienced innovation consultant, powered by The Innovation Mode methodology — a proven framework refined through 25+ years of product innovation work.

Ainna combines patent-pending assessment technology with a proprietary strategic framework — capabilities you won't find anywhere else.

Four modes of strategic work, one continuous loop:

1. Frame — Have a strategic conversation with Ainna. She guides you through the questions that matter: the problem worth solving, who it's for, why now, and what makes it defensible. Includes brainstorming for open-ended ideation.

2. Assess — Ainna evaluates your opportunity across viability, feasibility, desirability, and strategic fit. Persona analysis, user stories, and pain hierarchies surface adoption risks and fit gaps.

3. Reframe — Competitive landscaping, market sizing (TAM/SAM/SOM), positioning strategy. Incorporate feedback, pivot assumptions, re-run analysis. Every cycle sharpens the opportunity.

4. Release — Transform your strategic thinking into stakeholder-ready Documents. Branded pitch decks, PRDs, one-pagers, and executive summaries — fully editable, yours forever.

No formatting. No blank-slide panic. Just clarity on what's worth building — and the proof to back it up.

Ainna delivers two things: clarity on whether your idea is worth pursuing — and the strategic documentation to act on it.

Strategic analysis includes opportunity scoring, competitive landscaping, market sizing, persona development, and structured product framing. Document outputs include pitch decks (50+ slides), PRDs (40+ pages), one-pagers, problem framing documents, and portfolio decks — all branded with your logo and ready to share with stakeholders.

Brainstorming is unlimited on every plan. Opportunity allocations vary by plan — Sprint Packages for time-bounded work, Continuous Plans for ongoing strategic needs.

All outputs are delivered as editable PPTX and DOCX files that you own and can customise freely.

The Innovation Mode is a proprietary strategic framework developed over 25+ years of product innovation consulting and digital product development. It's the methodology behind how experienced product leaders frame opportunities, assess potential, and build conviction around what's worth pursuing.

Ainna embeds this methodology into every conversation — guiding your thinking, surfacing strategic insights, and packaging everything into stakeholder-ready documentation.

Developed by George Krasadakis, author of The Innovation Mode and holder of 24+ patents in AI, autonomous agents, and innovation architecture. Explore the full framework at the Innovation Toolkit.

Ainna is built for anyone who needs to answer: Is this idea worth pursuing?

• Product Managers — who need clarity on which opportunities deserve their time and resources

• Startup Founders — who need conviction before pitching investors

• Hackathon Teams — who need to go from napkin sketch to credible pitch in hours

• Innovation Teams — who need to quickly assess and prioritize new initiatives

• Product Leaders — who want a consistent framework for evaluating opportunities across their org

If you've ever invested months in an idea only to realize it wasn't the right bet, Ainna is for you.

Your content is yours. 100%.

The ideas, strategies, and substance within your outputs belong entirely to you. We claim no intellectual property rights over your content.

You're free to use, modify, and share your outputs for your own business purposes — investor pitches, internal presentations, stakeholder alignment. Teams within your organisation may reuse outputs as templates for future internal work.

However, the underlying structure, frameworks, and methodology embedded in Ainna's outputs remain proprietary to The Innovation Mode. Extracting, rebranding, or reselling these structures as templates, frameworks, or deliverables for third parties is not permitted.

Agencies and consultancies wishing to use Ainna for client work should contact us about commercial licensing.

See our Terms of Service for full details.

Yes. Your ideas stay yours alone.

We know you're trusting us with sensitive, competitive information — product strategies, market insights, early-stage concepts. Ainna was built with this responsibility in mind:

• Your content is never shared with other users

• Your outputs are never used to improve results for anyone else

• We do not train AI models on your data

• All data is encrypted at rest and in transit

• You can delete everything at any time — permanent, hard deletion with no backups retained

Ainna forgets on purpose. Your competitive advantage stays with you.

No. Never.

This is one of our core commitments. We do not use your inputs — your ideas, product concepts, conversations — or your outputs to train, fine-tune, or improve any AI models.

Your data is processed to generate your outputs. That's it. It's never fed into training pipelines, never shared with third parties for AI training, and never used to improve results for other users.

We use AI infrastructure providers whose API terms explicitly exclude customer data from model training. Your content passes through, it doesn't stay.

See our Privacy Policy for full details.

We minimise what we send and protect what stays.

When your messages are processed by AI infrastructure:

• Minimal data exchange — We send only the content necessary to generate your response. Some contextual information from your Opportunity may be included to improve response quality.

• Documents stay in-house — Your Documents, pitch decks, PRDs, and generated outputs are never sent to AI providers. All document generation happens entirely within our own EU-based infrastructure.

• No training on your data — Regardless of what is sent, AI providers are contractually prohibited from using your data for model training.

• Be mindful of what you share — Any information you include in your conversations may be processed by AI providers. We advise against including highly sensitive identifiers where possible.

See our Privacy Policy for full technical details.

Yes — within your organisation.

Once you download your outputs, you and your team can reuse them freely for internal purposes. Many users:

• Use their first pitch deck as a starting point for future products

• Adapt PRD structures across different initiatives

• Establish document standards across their product org

• Build a library of reusable internal frameworks

You're not paying for a one-time output — you're building assets your organisation can leverage again and again.

One note: the underlying structure and methodology embedded in Ainna's outputs remain proprietary. Repackaging or reselling these frameworks to third parties as templates or deliverables is not permitted. Agencies and consultancies should contact us about commercial licensing.

Yes — with the right licence.

Ainna's standard plans are designed for individuals and teams using outputs for their own business purposes. If you're an agency, consultancy, or freelancer creating deliverables for clients, you need a commercial licence.

Commercial licensing includes:

• Commercial rights to use Ainna-generated outputs in client deliverables

• Custom pricing and volume options

• Appropriate licensing terms for commercial use

Contact our sales team to discuss commercial licensing. Using standard plans for client work without a commercial licence is a violation of our Terms of Service.

Security is foundational to how we built Ainna:

• Encryption everywhere — Your data is encrypted in transit (TLS 1.2+) and at rest (AES-256)

• EU data residency — All data is hosted in European data centres, subject to GDPR and EU data protection standards

• No passwords stored — We use secure OAuth authentication, so we never see or store your credentials

• Minimal data retention — We keep only what's needed and delete on request with no backups retained

We host on enterprise-grade infrastructure trusted by Fortune 500 companies. Your sensitive product strategies deserve that level of protection.

See our Privacy Policy for full security details.

Ainna is designed to forget. We retain only what's needed, for as long as it's useful:

• Document file artifacts — Generated Documents (pitch decks, PRDs, executive summaries) are automatically deleted 30 days after generation. The underlying strategic data is preserved separately, so you can re-download Documents at any time while the Opportunity data exists. Download promptly if you wish to keep offline copies.

• While your paid plan is active — No inactivity-based deletion applies. All your Opportunities, conversations, and analysis are fully retained.

• Trial and free accounts — If your account has no activity for 90 consecutive days, we'll notify you by email with 14 days to log in. If we don't hear from you, all account data is permanently deleted.

• After a paid plan expires — Your data is retained for 2 years after your last activity post-expiration. We'll notify you at 60 days and again at 14 days before deletion. Any login resets the clock.

• Downloaded outputs — Once downloaded, the files are yours forever, regardless of account status.

• Delete anytime — You can permanently delete any Opportunity or your entire account at any time. Hard deletion, no backups.

See our Privacy Policy for complete retention details.

Yes. Instantly. No questions asked.

You have full control:

• Delete individual Opportunities — Remove any Opportunity, conversation, or associated Documents from your workspace with one click. Documents are immediately deleted when you delete an Opportunity.

• Delete everything — Wipe your entire workspace instantly from your account settings

• Close your account — All data is permanently deleted immediately — hard deletion, no backups, no recovery possible

When you delete, we mean it. Hard deletion from active systems — no backups retained, no recovery possible. Your data is gone.

Questions? Contact privacy@ainna.ai.

Yes. One click, everything you need.

From Account Settings → My Account, you can export your entire workspace:

• All active Opportunities and their conversation history

• All generated Documents that haven't been auto-deleted

• Your account information and preferences

Your data is yours — portable and complete. We recommend exporting before closing your account or if you want a local backup of your work.

This is also one of your rights under GDPR (data portability). We've made it easy to exercise.

No. You pay for strategic clarity and ready-to-use outputs. That's our business model.

No ads. No data sales. No hidden monetization. Your product strategies are far too valuable to be treated as inventory.

We built Ainna for product managers who handle sensitive, competitive information. A business model that exploits that trust was never an option.

Yes. Ainna is built and operated by Innovation Mode Limited, registered in Ireland and subject to oversight by the Irish Data Protection Commission.

We've built GDPR compliance into how Ainna works — not as an afterthought, but by design. EU data residency, minimal data retention, hard deletion, and full user control are core to the platform.

Your rights under GDPR include access, correction, deletion, portability, and objection to processing — all exercisable directly from your account or by contacting us.

We also honour CCPA/CPRA rights for California residents. See our Privacy Policy for full details.

Ainna offers two purchasing paths:

Sprint Packages — One-time payment, fixed-duration access. For time-bounded needs like hackathons, venture validation, or board prep. Frame your opportunity, generate your Documents, move on. Keep everything you create.

Continuous Plans — Monthly or annual subscription. For ongoing product strategy work. Includes monthly Opportunity allocations, unlimited brainstorming, and full document generation. Annual billing available at a discounted rate.

Enterprise — Custom pricing with team seats, API access, SSO, self-hosted deployment options, and advisory services.

Brainstorming is unlimited on every plan. Only one active plan (Sprint Package or Continuous Plan) may be held at a time.

Start with a free trial — full strategic access, no credit card required. Visit our pricing page for current plans and details, or contact us for Enterprise enquiries.

Yes — that's the whole point.

The free trial gives you full strategic access: frame your real idea, run Ainna's structured analysis, and see exactly what the platform produces. Document previews are included so you can evaluate quality before committing.

No credit card required. No time pressure. When you're ready to download editable files and unlock the complete documentation suite, choose a Sprint Package or Continuous Plan that fits your workflow.

For teams and Enterprise enquiries, we offer detailed demos tailored to your use case. Get in touch to schedule.

All major credit and debit cards, processed securely through Stripe. We never see or store your card details.

Need to pay by invoice? Contact us for corporate billing options.

Our policy is simple and fair:

• Before generation — Full refund, no questions asked

• After generation, before download — We'll work with you on regeneration or credit

• After download — No refunds, as you retain full ownership and perpetual use rights

• Technical failures — If something breaks on our end, we'll make it right with a refund or credit

• Subscriptions — Cancel anytime. No lock-ins, no penalties. Your subscription continues until the end of your billing period

The free trial lets you fully assess the experience before purchasing.

Questions? Contact billing@ainna.ai.

Each plan includes a set number of Opportunities — the deep strategic analysis sessions where you frame, assess, and develop a product concept.

• Sprint Packages include a fixed number of Opportunities for the duration of the sprint window

• Continuous Plans include a monthly Opportunity allocation that resets each billing period. Unused allocations do not carry over.

• Brainstorming is unlimited on every plan and does not consume Opportunity allocations

When you commit an idea to deep strategic analysis, that uses one Opportunity. Exploring ideas through brainstorming is always free.

Yes. Most Sprint Packages fall under typical expense approval limits — no procurement process required.

We provide proper invoices with VAT details for all purchases. Need specific invoice formatting for your expense system? Contact billing@ainna.ai.

Quick and simple:

1. Click Sign In on our homepage

2. Authenticate with your LinkedIn account

3. Start exploring — full strategic access during the free trial

We use LinkedIn because our users are product professionals. No passwords to create or remember, and we never see your LinkedIn credentials.

Arrived via a referral link? Your extended trial benefits will be applied automatically once you sign up.

Share Ainna, earn permanent discounts.

Every Ainna user gets a unique referral link. When someone signs up using your link:

• They get an extended trial with additional Opportunities

• You earn permanent lifetime discounts on any plan as referrals convert

Rewards are tiered — each conversion earns a deeper discount, up to Ainna Fellow status with 50% off forever, early access, and roadmap influence.

There's no limit to how many people you can refer.

Find your referral link in your account settings. Questions? Contact support@ainna.ai.

About 60 seconds.

The real time investment is the strategic conversation — typically a few minutes to explore and assess your opportunity. Once you're ready, Document generation takes about a minute. Subscribers get priority processing.

For context: the same deliverables would traditionally take 40-120 hours to produce manually.

Your Documents are delivered in standard, editable formats — PowerPoint (.pptx) and Word (.docx) — compatible with Microsoft Office, Google Workspace, Apple iWork, and other common applications.

All presentations include contextual AI-generated images relevant to your product and market.

Everything is fully editable. Customise, rebrand, and make them your own.

Yes. Your Documents are generated with your branding, not ours.

Upload your company logo and details, and they're applied automatically across your pitch deck, one-pagers, and other outputs. You can also add your professional signature or team tagline to appear on document covers.

The result looks like something your team created — because it's yours.

Users can edit, save, and reuse brand settings across Opportunities, ensuring consistent, professional outputs every time.

Yes — fully. Your Documents are delivered in editable formats, not locked PDFs.

Add slides, revise projections, swap images, adjust layouts, refine the narrative — whatever you need. The outputs are yours to shape.

Think of Ainna as your strategic starting point. The methodology gets you 95% there. You add the final 5% that makes it unmistakably yours.

Built for quality. Designed for professionals. Requires your judgement.

Ainna combines advanced AI models with proprietary strategic frameworks, structured guardrails, and The Innovation Mode methodology. The result is output that's strategically coherent, professionally structured, and built on 25+ years of product innovation expertise.

That said, AI technology has inherent limitations. Outputs — including market sizing, competitive landscapes, persona profiles, and financial projections — may contain errors, inaccuracies, or outdated information. AI models may generate specific claims that appear detailed and authoritative but are partially or entirely fabricated. The specificity of a statement is not an indicator of its accuracy.

Opportunity scores and assessments are analytical frameworks, not market validation or predictions of success. A high score does not guarantee an opportunity will succeed. Ainna's analysis does not constitute endorsement of any product concept by Innovation Mode Limited.

Review all outputs before presenting to stakeholders. Verify market data, competitor claims, and financial figures independently. Treat Ainna's outputs as a powerful head start that requires your professional review — not a finished product.

See our Terms of Service, Section 10 for full disclaimers.

Yes — explore as many as your plan allows.

Each Opportunity lives in its own workspace with separate conversation history and assessment. Work on one, pause, switch to another — Ainna keeps track.

Brainstorming is unlimited on every plan. When you're ready to commit an idea to deep strategic analysis, that uses one Opportunity from your allocation. Continuous Plan subscribers get a monthly allocation to use across their entire portfolio.

Easy. No hoops, no friction.

Go to Account Settings → Billing and click Cancel Subscription. That's it. You can also email support@ainna.ai if you prefer.

Your subscription access continues until the end of your current billing period. After that, your account enters read-only mode — you keep full access to all your existing Opportunities and content, can re-download Documents from existing data, and may purchase a new plan at any time.

No data lost. No lock-out. Resubscribe anytime.

Your choice, made simple — but deliberate.

Go to Account Settings → My Account and click Close Account. You'll be asked to confirm this action to prevent accidental deletion.

Before closing, make sure to export or download anything you want to keep. Once confirmed, all your Opportunities, conversations, and outputs are permanently deleted — hard deletion, no backups, no recovery possible.

We retain only basic account creation and billing records as required for legal and financial purposes. Everything else is gone, forever.

Any outputs you've already downloaded remain yours. Closing your account doesn't affect files on your device.

If you're leaving Ainna entirely, we'd genuinely appreciate knowing why — but it's entirely optional.

Not yet — but it's coming.

Currently, your Ainna account is linked to your LinkedIn profile, and we use the email address associated with your LinkedIn account.

We're building additional account management features, including support for multiple email addresses. These will be available soon.

In the meantime, if you need to update your email for billing purposes, contact support@ainna.ai.

It depends on your account type, and we'll always give you fair warning.

• While a paid plan is active: No inactivity-based deletion applies. Your data is fully retained.

• Trial and free accounts: After 90 days of no activity, we'll email you with 14 days to log in. If we don't hear from you, all account data is permanently deleted.

• After a paid plan expires: Your data is retained for 2 years after your last activity. We'll notify you at 60 days and again at 14 days before deletion. Any login resets the clock.

"Activity" means logging in. Document file artifacts are auto-deleted 30 days after generation regardless of account type, but you can re-download them from the underlying data at any time while the Opportunity exists.

Any outputs you've already downloaded are yours forever, regardless of account status.

See our Terms of Service, Section 3.3 for full retention details.

Ainna works on all modern browsers — Chrome, Firefox, Safari, Edge. For the best experience, use a desktop or laptop. Mobile works, but the platform is optimised for larger screens.

Not yet. Ainna is a web-based platform optimised for desktop, where strategic product work typically happens.

You can access Ainna from any modern browser, but the experience is built for larger screens. Mobile apps may come based on user demand.

Built for professionals. Authenticated like one.

Our users are product managers and business professionals — LinkedIn is where you already are. No new passwords to create or remember, and we never see your credentials.

We only receive basic profile information: name, email, and profile picture. We don't access your connections, posts, or activity.

Not yet for individual plans.

API access is available as part of Enterprise arrangements. We're developing advanced, API-driven integration scenarios for enterprise contexts. If this aligns with your needs, get in touch — we'd be happy to discuss.

We're easy to reach.

Email us directly at support@ainna.ai.

We aim to respond within 24 hours on business days. Subscribers receive priority support.

Found something that's not working right? We want to know!

• Use the Report a Bug option in your account menu

• Or email support@ainna.ai with details

When reporting a bug, please include:

• What you were trying to do

• What happened instead

• Your browser and device (if relevant)

• Screenshots if possible

We appreciate every bug report — it helps us make Ainna better for everyone.